Why are we making this change, and what are the benefits?

With every action we put our players first! We are making this change to give you a better gaming experience.

Will my current game level transfer over?

YES! We know that it takes time and credits to level up, so we want to ensure you do not miss a gaming beat!

Will my credits transfer over?

Yes! We will ensure that you have the exact amount of credits as soon as you sign up on Hollywoodcasino.com

Who do I contact if I have questions?

The Best Customer Service Team ever, that’s who! We are here to help you every step of the way! Please feel free to email us at support@penninteractivep4f.zendesk.com  with any questions or just to say hello!

We look forward to speaking with you 😊

What is my username and Password for Hollywoodcasino.com?

Your Username will be the email address you used for your previous account. Your Password will be the Password you used for your previous account.

Can I link My Casino Card?

Stay tuned – soon you will be able to link your Marquee Rewards or MyChoice cards to your HollywoodCasino.com account and earn REAL casino comps and points.

Will I still be able to play my old game?

For the time being, the game will still be active. Starting in June, you will be automatically redirected to Hollywoodcasino.com.  Remember, don’t be afraid to contact our customer service team if you ever have any questions at all.