Coming Soon to HollywoodCasino.com!

HollywoodCasino.com is becoming mychoice casino! Coming August 2020, we'll be updating your favorite online casino to give you an even better gaming experience!

Frequently Asked Questions

Q: Is HollywoodCasino.com going away?

We’re not going away - just changing!  HollywoodCasino.com is becoming mychoice casino.  We are building a bigger and better online gaming experience for you based on feedback we’ve heard from you throughout the years. Check out the video below for a sneak peek!

Q: I like how HollywoodCasino.com is now. Why are you changing it?

We're so glad you've been enjoying our games and we wanted to make them even BETTER for you! We're making the changes to improve our site and make you love it even more.  There are a lot of exciting new updates and games coming to make your experience the best it can be.

Q: Will mychoice casino be a real money online casino?

No! mychoice casino will be the same play-for-fun, play-for-free online casino you've come to know and love.

Q: How will I get in contact with Customer Service?

Easy! mychoice casino will offer a number of ways to reach out to Customer Service, including Live Chat! With Customer Service Agents right at your fingertips, we promise you'll receive quick and friendly responses in no time.

Q: Will my current game level transfer over? 

Yes! One exciting feature about mychoice casino is that all games will be unlocked at all times! You will still be able to earn XP points and gain levels, but there will be new rewards for achieving these levels.

Q: Will I lose my VIP status?

No, all VIP players will remain a VIP on mychoice casino.

Q: Will I still be able to play my favorite game from HollywoodCasino.com?

mychoice casino will be the home of over 250 brand new games to explore! We’re sure you’ll be able to find one that you love.

Q: How will the mychoice Rewards Program work in mychoice Casino?

It’s super simple! Once you link your mychoice account to your mychoice casino account, you’ll earn mycash and Tier Points for all your purchases. Your earned mycash can also be used to purchase online credits!  Stay tuned for other perks exclusive to mychoice members.

Q: What if I forget my password?

Don’t worry! As soon as you enter your email that is associated with your HollywoodCasino.com account on the mychoice casino mobile app or website, you will be emailed a link to reset your new password.

Q: What if I don’t have access to the email address associated with my account?

Not a problem - simply contact Customer Service and we can update your account with a new email address!